Refund Policy
Last updated: November 26, 2024
Free Trial
TallyCare offers a 15-day free trial with no credit card required.
Refund Eligibility
Subscription fees are generally non-refundable, except as required by law.
Refunds may be issued for:
- Duplicate charges
- Billing errors
- Technical issues that materially prevent service use
Refund requests must be submitted within 30 days of the charge.
Non-Refundable Items
- Fees older than 30 days
- Annual subscriptions beyond 30 days
- Add-ons already used
- Services already provided
Cancellation
You may cancel at any time.
Access continues until the end of the paid billing period.
Refund Processing
Approved refunds will be returned to the original payment method within 5–10 business days.
Contact
For refund requests: contact@tallycare.app
